jupitertogelPrivacy Policy

This page describes what we collect when you use jupitertogel and how we keep that data protected. We take your privacy seriously. Every piece of information you provide—your name, email, phone, payment details—is encrypted and stored on secure servers. We never sell your data to third parties. We share information only with payment processors and compliance partners as necessary to verify your identity and process your transactions.

Our privacy practices align with standard data protection principles. We limit data collection to what is required for account setup, identity verification, payment processing, and compliance with anti-money-laundering regulations. Your account history—game sessions, deposits, withdrawals, login events—is logged for your protection and our record-keeping. You can review your complete history anytime via your account dashboard.

If you have questions about how we handle your data or wish to exercise your rights (access, correction, deletion), contact our privacy officer. We respond to all data requests within 30 days.

Data we collect on jupitertogel

When you create an account on jupitertogel, we collect your full name, email address, phone number, residential address, and identity document number (ID card, passport, or driving licence). This information is mandatory for account setup and legal compliance. We use it to verify your identity before your first withdrawal and to screen for fraud and money-laundering activity.

We also collect transaction data: every deposit, withdrawal, bet, win, and payout is logged with a timestamp and amount. This data is linked to your account and visible in your transaction history. We collect device information (device type, operating system, app version) to optimise the jupitertogel app for your phone. We record your login events (date, time, IP address) to detect unauthorised access and alert you of suspicious activity.

Our servers use cookies and session tokens to keep you logged in across visits. These are technical cookies, not tracking cookies. We do not use your data for advertising or behavioural profiling.

Data minimisation: We collect only what we need. We do not ask for your age, gender, employment, or social media accounts unless legally required.

How we use your data

We use your personal data for these purposes:

  • Identity verification: Before your first withdrawal, we confirm your identity using your ID document and a selfie. This happens once per account and takes a few minutes.
  • Fraud and compliance screening: We check your details against databases of known fraudsters and sanctioned individuals. This is a legal requirement in all jurisdictions where we operate.
  • Payment processing: We share your name and bank details with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet processors, and your bank (mobile banking, local payment, online payment, e-wallet) only to execute deposits and withdrawals.
  • Account security: We monitor your login patterns and transaction history to detect and prevent unauthorised access.
  • Legal compliance: We retain your data for regulatory record-keeping and to respond to lawful requests from authorities.
  • Customer support: We use your account history to answer your questions and resolve disputes.

We do not use your data for marketing or direct advertising without your consent. We do not sell, rent, or lease your data to third parties. We do not combine your jupitertogel data with data from other services.

Who we share your data with

We share your information only with essential third parties:

  • Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment receive your name and account details to process deposits and withdrawals. They are bound by their own privacy policies.
  • Compliance partners: We may use third-party services to verify your identity and screen for fraud. These services have signed data-processing agreements with us and cannot use your data for other purposes.
  • Legal authorities: We comply with lawful requests for information from courts, regulators, and law enforcement. We retain the right to disclose your data if required by law.
  • Support contractors: Our customer support team may be geographically distributed. All team members have signed confidentiality agreements and access only the data necessary to help you.
Data location: Our servers may sit outside your jurisdiction. By using jupitertogel, you consent to international data transfer. Your data is subject to the same encryption and security protections regardless of physical location.

How long we keep your data

We retain your personal data for as long as your account is active. If you close your account, we retain your data for a further retention period required by law (typically 5–7 years for financial records). After this period, we delete your data unless legal obligations require longer retention.

Account closure does not immediately erase your data. You may request deletion by contacting our privacy officer, but we may retain certain information for compliance, dispute resolution, or legal proceedings.

Your rights on jupitertogel

You have the right to:

  • Access: Request a copy of all personal data we hold about you. We provide this within 30 days.
  • Correction: Update or correct inaccuracies in your profile (name, email, address). You can do this directly in your account settings.
  • Deletion: Request removal of your data (subject to legal retention requirements). We delete non-essential data upon request.
  • Portability: Request your data in a standard format (CSV, JSON) for transfer to another service. We provide this within 30 days.
  • Withdraw consent: If you consented to any optional data collection, you can withdraw that consent anytime.

To exercise any of these rights, contact our privacy officer via the in-app chat or email. Include your account number and the nature of your request. We will respond within 30 days.

How we protect your data

We employ industry-standard security measures. Your data is encrypted in transit (using SSL/TLS) and at rest (using AES-256 encryption). Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration tests. Access to your data is restricted to authorised personnel only, and all access is logged.

However, no security system is completely immune to breach. If we discover a breach affecting your data, we will notify you within 72 hours and provide instructions on how to protect your account. We recommend using a strong, unique password and enabling two-factor authentication if available.

Cookies and tracking

The jupitertogel app and website use cookies and session tokens to maintain your login and remember your preferences. These are functional cookies, not tracking cookies. They do not follow you across the internet or build a profile of your browsing habits. You can disable cookies in your browser settings, but this may prevent jupitertogel from functioning properly.

We do not use Google Analytics, Facebook Pixel, or other third-party tracking services. We do not share your browsing data with advertisers.

Regional context

Our services operate in supported jurisdictions across Indonesia, including Jakarta, Surabaya, Bandung, Medan, and Semarang. During major events—Liga 1 matches, Piala AFF tournaments, Piala Indonesia fixtures, and holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi—we may process higher volumes of data (deposits, withdrawals, game sessions). Our privacy practices remain consistent regardless of location or season.

Summary and contact

We at jupitertogel collect your personal data to set up your account, verify your identity, process your payments, and comply with legal obligations. We encrypt your data, limit access to authorised personnel, and never sell your information. We share data only with essential payment partners and compliance screeners. You have the right to access, correct, or delete your data anytime.

Our privacy policy may be updated from time to time to reflect changes in law or our practices. We will notify you of material changes via email or in-app notification. Your continued use of jupitertogel after an update constitutes acceptance of the new policy.

If you have questions about our privacy practices or wish to exercise your rights, contact our privacy officer. We respond to all requests within 30 days. You can reach us via the in-app chat, email, or the contact form on our support page. We are committed to protecting your data and respecting your privacy.